How can I get in touch with you regarding a support case?

How can I get in touch with you for a support case?

We offer free support for our products. Before initiating a support case, please check here in the Helpdesk to see if there are already any tips on your issue. Please ensure that the affected components are updated to the latest firmware. To assist you efficiently, we prefer written communication through our online form or via email. These channels allow us to accurately capture all relevant information and process your request efficiently. For urgent matters, you can also reach us by phone. It is also helpful if the essential information is already provided through a ticket.

See also:

What information is needed for ticket processing?

Is it possible to investigate a behavior directly on my router?

Is it possible to investigate a topic directly on my PC?