Which IP / Ports must be open for mbCONNECT24 in the firewall?
The remote maintenance routers and the connection software establish an outgoing VPN connection to the RSP remote maintenance portal via one of the three TCP ports 1194, 443 or 80. The default setting for the VPN connection is TCP port 1194. This port must be enabled in the firewall for an outgoing TCP connection so that the Remote Service Portal can be reached. Alternatively, the router and firewall can also be configured to port 443 or port 80.
Which destinations / IP addresses must be enabled in the firewall??
If the connection partners are configured in the firewall, the following IP addresses / domains must be enabled - depending on which server is to be connected to:
| Serverstandort | Version | Server | IP-Range | URL |
| Europe (FR) | RSP | rsp.mbCONNECT24.net (EU) | 5.39.123.16 / 28 | rsp-vpn.mbconnect24.net |
| Europe (FR) | RSP-S2 | rsp-s2.mbCONNECT24.net (EU) | 5.39.123.16 / 28 | rsp-s2.mbconnect24.net |
Please note that the actual IP addresses of the EU servers may change. Therefore, the above-mentioned range should always be specified.
The following addresses apply to the other servers:
| Serverstandort | Version | Server | IP | URL |
| Europe(FR) | V1 | mbconnect24.net(EUROPE) | 5.39.123.4 | vpn2.mbconnect24.net |
| Northamerika (CA) | RSP | rsp.mbCONNECT24.us (US/CAN) | 198.50.162.21 | rsp-vpn.mbconnect24.us |
| Asia (SGP) | RSP | rsp.mbCONNECT24.asia (ASIA) | 51.79.189.57 | rsp.mbconnect24.asia |
| Australia (AU) | RSP | rsp.au.mbCONNECT24.net AU | 139.99.153.181 | rsp.au.mbconnect24.net |