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FAQ
Earlier articles
How do I reset the serial number?
The mbCONNECT24 V1 portal has been shut down.
and 19 more ...
Ticket creation and processing
How can I get in touch with you regarding a support case?
What information is needed for ticket processing?
How do I obtain support information / logs from an mbNET / mbNET.rokey?
and 6 more ...
FAQs on the CTM updates
What changes for device operation after the CTM updates?
What are the CTM updates for?
Why are there multiple CTM updates?
and 3 more ...
Product-specific help
mbNET / mbNET.rokey
mbNET.mini
mbDIALUP
and 285 more ...
Tutorials
Tutorials: Previous articles
Tutorial: SIMPLY.connect
Troubleshooting
mbDIALUP only works as Administrator / PID error
Siemens Sm@rtClient cannot connect to the panel
Feature suggestions
Note on the "Feature suggestions" section